CLAIMS CENTER

We're here when you need us most.

File a new claim, track an existing one, or speak with a claims advocate 7 days a week.

File a New Claim
Most claims can be started in under 5 minutes

A claims advocate will contact you within 30 minutes during business hours.

Need immediate help?
Claims Hotline
24/7 for emergencies
604-800-8824
Email Claims Team
claims@benpola.com
Track Existing Claim
You can also log into the Client Portal to view all your claims.
Civil Victim Form

Our claims process is fast and transparent

HOW IT WORKS

Our claims process is fast and transparent

1. Report
Submit online or call. Most reports take under 5 minutes.
2. Assigned Advocate
A dedicated claims specialist is assigned within 30 minutes.
3. Assessment
We handle inspections, estimates, and coordination with repair partners.
4. Resolution
Fast, fair settlements. 98% of claims resolved in under 48 hours.